General Information

Introduction

Thank you for your interest in our website and our online services. Protecting the personal data of our customers, visitors and users is our highest priority. This Privacy Policy explains how we process your personal data and your rights regarding this processing in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.

Processing of Personal Data During Your Use of Our Website

When you visit our website or use our online services, certain information may be logged automatically. This includes your IP address, date and time of access, browser type, operating system and pages accessed. This data is collected to optimise and improve our website and services and to ensure system security.

The processing is based on our legitimate interests in maintaining website functionality, improving service quality and ensuring security.

Personal data is only stored if you voluntarily provide it, for example when registering, completing a survey, submitting an application or making an enquiry. Appropriate technical and organisational measures are in place to protect your data, including encryption, access control, segregation of duties and internal monitoring procedures.

Contact Form

You may contact us using the contact form on our website. The personal data you provide will be processed solely for the purpose of responding to your enquiry. By submitting the contact form, you consent to the processing of your data for this purpose.

Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies are small text files stored on your device. Some cookies are deleted when your browsing session ends, while others remain on your device to recognise your browser on future visits.

You may configure your browser to notify you when cookies are set and decide whether to accept them. You may also disable cookies entirely. Please note that disabling cookies may limit certain website features.

For more detailed information, please refer to our Cookie Policy.

Data Recipients / Data Disclosure

We may be required to disclose personal data to comply with legal obligations, regulatory requirements, legal processes or government requests. We may also disclose data where necessary to prevent fraud, investigate unlawful activity, enforce our policies or protect the safety and rights of users.

Retention Period

Personal data is stored only for as long as necessary to fulfil the purpose for which it was collected. Where legal, tax or regulatory obligations apply, data may be retained for longer periods (for example up to 10 years). Retention periods may also be extended where required to protect security, prevent misuse or support legal claims.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• The right to access your personal data and obtain a copy of it
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to request restriction of processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

Contact Regarding Data Protection

If you wish to exercise any of your rights or have questions about how your data is processed, please contact us:
Email: info@zucisystems.co.uk

Right to Lodge a Complaint

You have the right to lodge a complaint with the UK supervisory authority if you believe your personal data has been processed unlawfully. The supervisory authority in the United Kingdom is the Information Commissioner’s Office (ICO).